Development of a Web-Based Online Patient Registration Information System at the Palembang Pulmonary Specialty Hospital

Authors

  • Nova✉ Department of Informatics Management, Sriwijaya State Polytechnic, Palembang, Indonesia Author
Diajukan 15 Apr 2025 Diterbitkan 30 Jun 2025
DOI: https://doi.org/10.59025/88d65ca4

Keywords:

online patient registration, pulmonary specialty hospital, waterfall method, black-box testing, user acceptance test

Abstract

Outpatient registration management at pulmonary specialty hospitals is a critical service point because it determines medical record accuracy, triage speed, and long-term tuberculosis treatment adherence tracking. The Palembang Pulmonary Specialty Hospital (RSKPP) during the study period still relied on physical registration books with an average of 32 patient registrations per day, causing five specific operational issues: registration data loss (3.9%), patient verification time exceeding four minutes, overlapping queues, difficulty in monthly recapitulation, and minimal integration with chronic pulmonary treatment history. This study aims to design and test a web-based online patient registration information system using the five-phase Waterfall method with PHP 8.1, Laravel 10, and MySQL 8 technology stack. Data collection was carried out through two-week clinical workflow observation, interviews with four key informants for 165 minutes, and registration document analysis. Testing results showed 100% functional conformance on 32 Black-Box scenarios, an 88% User Acceptance Test acceptance rate with an average Likert score of 4.3 from 15 respondents, and a reduction in patient verification time from 4.2 minutes to 47 seconds. Research contributions include requirement mapping for pulmonary specialty hospital registration systems, a verified database model accommodating TB treatment history tracking, and empirical validation that the Waterfall approach remains relevant for clinical domains with standardized workflows.

Author Biography

  • Nova, Department of Informatics Management, Sriwijaya State Polytechnic, Palembang, Indonesia

    Nova is a student in the Informatics Management Department at Sriwijaya State Polytechnic, Palembang. Research interests focus on web-based information system development for healthcare services, particularly pulmonary specialty hospitals.

References

  1. N. Mariana, S. Lukman, dan {Sutarno}, "Implementasi Model Fountain pada Sistem Informasi Rekam Medis Pasien Berbasis Web di Klinik Praktik Bidan Mandiri," Jurnal Esensi Infokom, 2025, doi: 10.55886/infokom.v9i2.324.
  2. R. S. Hardinata, A. Ramadhani, W. Erika, dan R. F. Wijaya, "Sistem Informasi Rekam Medis Pada Puskesmas Menggunakan Metode Design Thinking," JUKTISI, vol. 4, no. 2, hal. 1440-1448, 2025, doi: 10.62712/juktisi.v4i2.697.
  3. N. Salimah, Y. Syahidin, dan S. Elvira, "Perancangan Sistem Informasi Registrasi Pasien BPJS Bayi Baru Lahir Guna Menunjang Efektifitas Pelayanan Pasien," Jurnal Teknologi Sistem Informasi dan Aplikasi, vol. 7, no. 2, hal. 729-736, 2024, doi: 10.32493/jtsi.v7i2.39407.
  4. A. Nawawi, C. M. Sufyana, dan E. Gunawan, "Implementasi Sistem Informasi Triase IGD Pasien Rawat Jalan di Rumah Sakit X," Jurnal Teknologi Sistem Informasi dan Aplikasi, vol. 7, no. 2, hal. 752-759, 2024, doi: 10.32493/jtsi.v7i2.39539.
  5. N. Istiqomah, F. Abdussalaam, dan Y. Yunengsih, "Implementasi Sistem Informasi Verifikasi Klaim BPJS Pasien IGD Menggunakan Metode Agile," Jurnal Teknologi Sistem Informasi dan Aplikasi, vol. 7, no. 2, hal. 435-444, 2024, doi: 10.32493/jtsi.v7i2.38611.
  6. M. Mahdalena, N. Alamsyah, dan A. Sidik, "SISTEM INFORMASI MANAJEMEN DAN KEUANGAN BERBASIS WEB PADA KLINIK GIGI ELDENTAL BANJARMASIN," Jurnal Sains Sistem Informasi, vol. 1, no. 1, hal. 25, 2023, doi: 10.31602/jssi.v1i1.9672.
  7. V. I. Octaviani dan A. N. Sihananto, "RANCANG BANGUN SISTEM INFORMASI GIZI ONLINE PADA RUMAH SAKIT BERBASIS WEB," Informasi Interaktif, vol. 7, no. 3, hal. 162-169, 2023, doi: 10.37159/jii.v7i3.4.
  8. D. N. Sari, V. Amalia, dan D. Apriadi, "Penerapan Metode Waterfall dalam Perancangan Sistem Informasi Penjualan dan Persediaan Barang," JUKTISI, vol. 4, no. 2, hal. 621-630, 2025, doi: 10.62712/juktisi.v4i2.489.
  9. H. Putra dan O. Amelia, "Implementasi Metode Waterfall Pada Sistem Informasi Laporan Kinerja Berbasis Website," JUKTISI, vol. 3, no. 1, hal. 706-713, 2024, doi: 10.62712/juktisi.v3i1.250.
  10. V. Apriana, "Penerapan Metode Waterfall Pada Sistem Informasi Akademik Sekolah Menengah Kejuruan," Akasia, vol. 2, no. 1, hal. 1-5, 2022, doi: 10.31294/akasia.v2i1.1085.
  11. B. Fachri, C. Rizal, dan {Supiyandi}, "Penerapan Metode Waterfall Dalam Perancangan Sistem Informasi Merdeka Belajar Kampus Merdeka Berbasis Web," JUKTISI, vol. 2, no. 3, hal. 591-597, 2024, doi: 10.62712/juktisi.v2i3.147.
  12. A. Ahmad dan F. L. Witi, "Perancangan dan Implementasi Sistem Informasi Rekam Medis (Studi Kasus: Puskesmas Onekore)," SATESI, vol. 1, no. 2, hal. 61-70, 2021, doi: 10.54259/satesi.v1i2.26.
  13. I. S. K. Desi dan {Syarifuddin}, "Sistem Informasi Manajemen Data Pasien Untuk Meningkatkan Pelayanan Kesehatan Di Puskesmas Curug," Jurnal Sistem Informasi, vol. 8, no. 2, hal. 104-112, 2021, doi: 10.51998/jsi.v8i2.375.
  14. {Irmayana}, A. Salam, dan {Muammar}, "Pengembangan Sistem Informasi Manajemen Pasien Berbasis Komputer untuk Meningkatkan Efisiensi di Rumah Sakit," JMASIF, vol. 3, no. 1, hal. 33-42, 2024, doi: 10.59431/jmasif.v3i1.462.
  15. A. Pranata, "Implementation of the Use of the Hospital Management Information System (SIMRS) at the PKU Muhammadiyah Clinic," Business Management, vol. 3, no. 2, 2024, doi: 10.58258/bisnis.v3i2.7394.
  16. H. Fadilah et al., "Perancangan Sistem Informasi Pelepasan Informasi Rekam Medis Rawat Jalan Di Klinik Utama Medika Antapani," Explore, vol. 12, no. 2, hal. 126, 2021, doi: 10.36448/jsit.v12i2.2064.
  17. {Munifah}, "SISTEM INFORMASI PEMBAYARAN PASIEN NON BPJS PADA UPTD PUSKESMAS," Jurnal Ilmiah Sistem Informasi, vol. 2, no. 3, hal. 16-27, 2023, doi: 10.51903/juisi.v2i3.792.
  18. A. D. Lero, M. A. Londa, dan M. Radja, "Sistem Informasi Perincian Tarif Rawat Inap Berbasis Website di Puskesmas Maurole," SATESI, vol. 2, no. 2, hal. 125-132, 2022, doi: 10.54259/satesi.v2i2.1131.
  19. A. P. Widyassari dan A. Sirojunnafis, "Pengembangan Sistem Informasi Antrian Pasien Menggunakan Technology Acceptance Model," JSITIK, vol. 2, no. 1, hal. 54-67, 2023, doi: 10.53624/jsitik.v2i1.319.
  20. D. S. Putra dan M. A. Darmawan, "Analisis Kepuasan Pengguna Sistem Informasi Administrasi Rumah Sakit (SIARS) dengan Model Delone and Mclean," Jurnal Sistem Informasi Bisnis, vol. 11, no. 1, hal. 78-85, 2021, doi: 10.21456/vol11iss1pp78-85.
  21. B. A. Aufa, E. Nuryanti, dan {Susilawati}, "Assessment of Medical Record Document Completeness in Inpatient Units Before and After STARKES Accreditation in a Private Hospital," Advances in Social Science, Education and Humanities Research, hal. 19-29, 2023, doi: 10.2991/978-2-38476-132-6_4.
  22. A. E. Tampubolon dan F. Hidayat, "PERANCANGAN SISTEM INFORMASI INVENTARISASI ASET BERBASIS WEB MENGGUNAKAN METODE WATERFALL," Zona Komputer, vol. 13, no. 3, 2024, doi: 10.37776/zkomp.v13i3.1458.
  23. A. T. Kusumo, V. Triantori, dan I. Komarudin, "Rancang Bangun Sistem Informasi Penjualan Berbasis Web pada Smooth-Tee dengan Metode Waterfall," Jurnal Sistem Informasi, vol. 10, no. 2, hal. 82-88, 2021, doi: 10.51998/jsi.v10i2.422.
  24. F. R. Gumilar, Y. Y. Syahidin, dan D. Sonia, "Perancangan Sistem Informasi Kunjungan Pasien Bpjs Rawat Jalan Dengan V-Model," Explore, vol. 12, no. 2, hal. 204, 2021, doi: 10.36448/jsit.v12i2.2045.
  25. D. Sagita, Y. Yunengsih, dan F. Abdussalaam, "Desain Sistem Informasi Klaim BPJS Pasien Penyakit Dalam dengan Metode V Model," Jurnal Teknologi Sistem Informasi dan Aplikasi, vol. 7, no. 2, hal. 426-434, 2024, doi: 10.32493/jtsi.v7i2.38610.
  26. V. Mulyani dan S. Hidayatulloh, "Analisis Usability Sistem Aplikasi Kredit Digital Dengan Pendekatan Use Questionnaire dan IPA," Jurnal Sistem Informasi, vol. 12, no. 1, hal. 10-16, 2023, doi: 10.51998/jsi.v12i01.510.
  27. {Kartono}, {Kristina}, dan B. V. Yanti, "Perancangan Sistem Informasi Lokasi Klinik Kecantikan Berbasis Web," INTEKSIS, vol. 12, no. 1, hal. 8-16, 2025, doi: 10.66003/inteksis.v12i1.10530.
  28. D. H. Akbar, A. U. Muzammil, dan T. Firmanto, "Perancangan Sistem Informasi Pendaftaran Magang Berbasis Web Pada PT Perkebunan Nusantara IV Regional I," SATESI, vol. 5, no. 1, hal. 23-30, 2025, doi: 10.54259/satesi.v5i1.4031.
Cover JTDS Vol 3 No 1 (2025)

Downloads

How to Cite

Development of a Web-Based Online Patient Registration Information System at the Palembang Pulmonary Specialty Hospital. (2025). Journal of Technology and Data Science, 3(1), 105-119. https://doi.org/10.59025/88d65ca4